Yes, One more time about being on hold

Ok, i really am finding that when i am on hold, it is a great few minutes to check dealdash and blog a bit. And surprise, i am on hold.  I'm bitter about the under $1 wins they have posted.  But that seems to be my norm.

But here is what i really want to say:

Has every single automated phone system in the world "recently changed their menu"?  You know what i mean right? "please listen carefully as our menu has recently changed." I don't think i have come across a menu that hasn't recently changed. Have you? I mean seriously??

I am so sick of recorded voices demanding me to pay attention because they did NOT change their menu in the last 5 years. They just say that so you pay attention. It is really not cool.

So what i am proposing is a National Automated Phone System regulation to be passed. There is a set amount of time you can have your recording say that the menu has recently changed. There is a time limit. Maybe 3 months or something. Because you usually don't have to call some of these places all the time. You don't remember what button to push so you are going to listen to the recording anyway. So i guess if you call on a monthly basis, you will need this information about a recently changed menu. But the rest of us who call only once in awhile are already going to listen to the darn menu options because we need to make the right choice. We actually don't care that it changed because we don't remember what it was like last time we called. So don't give us the b.s. "pay attention" moment. It wastes 2-3 seconds of our lives. We are already going to spend the next 10 minutes on hold waiting for you, so give us back this 3 seconds of life. And don't sternly tell me to pay attention. I'm not in kindergarten.

So after the set period of time, you are required by law to make your automated phone message no longer say that the menu has recently changed. Because it hasn't. Real people always tell us what to do, so don't have a recorded voice tell me what to do too.